It is a common requirement to need to include sensitive information such as API tokens and passwords in action options blocks. As other users can see action configurations, Tines provides the credential widget which allows for the use of placeholders in action options blocks. When an action containing a credential widget runs, Tines will replace the credential widget with its corresponding user credential. This means that sensitive data does not need to be stored as plaintext in Action configuration options or in a resource.

Creating a Credential

From the credentials page, select “New credential”. You will then be prompted to choose the credential type.

Tines supports the following types of credentials:

Sharing a Credential

Credentials will, by default, only be accessible to the Team they are created within. Credentials can be configured to be shared with all other teams in the tenant by selecting the ‘Everyone’ access option.

Sharing A Credential
Sharing A Credential

Security Considerations when using User Credentials

It is important to note that while user credentials and the credential widget dramatically increase the security of secret information in Tines, like all security solutions, they are not absolute. For example, if Tines is interacting with a 3rd-party service, it is possible the service, depending on its operation, may include the user credential’s value in its response, which Tines will then include in an emitted event.